The Premier Partners Advances Home Health Care Aide Recruitment at Leading Home Care Agency


The Challenge:

Meet growing staffing demands for home health care services

The Response:

The Premier Partners implemented a focused recruitment process to build pipeline of certified home health care staff

The Results:

  • Increased pipeline of certified home health aides
  • Increased quality of hires
  • More engaged operation staff in selection process

The Situation

One of the nation’s top 50 aging services providers in the country was experiencing growing demands to provide home health care services in the New York City market.

The Challenge

The provider lacked the necessary resources to meet the organizational requirements to accommodate an increased case load with certified home health aides.

The Response

The Premier Partners conducted a comprehensive analysis of their recruitment and employment practices to identify current strengths and opportunities. This review resulted in a defined blueprint for success, performance metrics, and key objectives:

  • Implemented a streamlined recruitment process to increase efficiencies
  • Leveraged The Premier Partners infrastructure to enhance candidate sourcing and technology
  • Established performance metrics to ensure objectives were met

The Results

A fully engaged partnership delivered:

  • Increased candidate flow by 3x
  • Improved interview-to-hire ratio to 2:1 / Higher interviewee quality
  • Averaging 50 HHA hires per month
  • Increased quality of hires – Higher ratio of certified to trainees
  • Reduction of HHA certification classes resulting in significant cost savings
  • Engaged client services team in the selection process